These terms come into force on all our offers and invoices. The client categorically accepts them at the moment of the confirmation of the reservation or the order.

GUARANTEE:  
In order to guarantee the reservations, a credit card number with the name of the bearer and the expiry date will be required. In case of cancellation the client has to inform us the day before the arrival, before 16:00. Otherwise we will have to charge the first night. For the group reservations a deposit of 30 % has to be paid at the time of the confirmation. In case of cancellation the deposit can not be reimbursed.

PAYMENT:
Our invoices have to be paid immediately and without any discount, except opposite agreement stipulated in our service offer and in the invoice. The lack of payment at the expiry date makes all the debit balance due for payment, and we are allowed to cancel the contracts in hand. The invoicing will be calculated according to the number of members communicated 1 week beforehand.
 
NO PAYMENT AT THE EXPIRY DATE:
If a sum is not paid when due, it leads to a monthly interest of 1.20%, without any summons nor formal demand. The other costs (particularly bank costs,....) will be borne by the debtor. The client, who has not paid the invoice or a part of it in the 30 days following the receipt of this invoice, will have to pay, without any summons nor formal demand,an inclusive and irreducible payment of 20% of the sum owed with a minimum of 2000 Bef (as damages) , as well as the interests corresponding to the expiry date.

CONTESTING:
All complaints should be sent recorded delivery within the 8 days following the receipt of the invoice. In case of contesting, the court of the juridicial district of Neufchâteau is the only competent.