Privacy Policy

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Our restaurant is now closed as we have retired.

Privacy Policy of www.chateaudestrainchamps.com/en

To receive information about Personal Data, the purposes and parties with whom it is shared, please contact the Owner.

Owner and data controller

Le Château de Strainchamps Rue des Vennes, 29 Fauvillers 6637 Belgique Owner's contact : https://www.chateaudestrainchamps.com/contact/contactez-nous/

Types of Data collected

The Owner does not provide a list of the types of Personal Data collected. Full details of each type of Personal Data collected are provided in the sections of this Privacy Policy or by specific explanatory texts published prior to the collection of the Data. Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when you use this Application. Unless otherwise specified, all Data requested by this Application are mandatory and their absence may make it impossible for this Application to provide the Services. In the event that this Application specifies that certain Data are not mandatory, Users are free not to provide them without any consequences for the availability or functioning of the Service. Users who have doubts about the mandatory Personal Data are invited to contact the Owner. Any use of Cookies - or other tracking tools - by this Application or by the owners of third party services used by this Application is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available. Users are responsible for any third party Personal Data obtained, published or communicated through this Application and confirm that they obtain the consent of the third party to provide the Data to the Owner.

How and where the Data is processed

Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of the Data. Data processing is carried out using computers or IT tools, following procedures and organisational modes closely related to the purposes indicated. In addition to the Owner, the Data may be accessible, in certain cases, to certain categories of persons in charge of the operation of this Application (administration, sales, marketing, legal department, system administration) or to external parties (such as third party technical service providers, courier services, hosting providers, IT companies, communication agencies) designated, if applicable, as Subcontractors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis for processing

The Owner may process Personal Data relating to Users if any of the following conditions apply:

• Users have given their consent for one or more specific purposes; Note: Under certain legislation, the Owner may be allowed to process Personal Data until the User objects ("opt-out"), without having to rely on consent or any of the following legal bases. However, this condition does not apply where the processing of Personal Data is subject to European data protection law;
• the provision of Data is necessary for the performance of an agreement with the User or for any pre-contractual obligation of the User;
• processing is necessary to comply with a legal obligation to which the Owner is subject;
• processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner;
• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will be happy to help you clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a legal or contractual requirement, or a requirement necessary to enter into a contract.

Place of processing

Data is processed at the Owner's headquarters and at all other locations where the parties responsible for processing are located. Depending on the location of the User, data transfers may result in the transfer of the User's Data to a country other than their own. To find out more about where such transferred Data is processed, Users may consult the section containing details of the processing of Personal Data. If higher standards of protection apply, Users also have the right to know the legal basis for transfers of Data to a country outside the European Union or to any international organisation governed by public international law or established by two or more countries, such as the United Nations, and the security measures taken by the Owner to safeguard their Data. If such a transfer takes place, Users can find out more by consulting the relevant sections of this document or by contacting the Owner using the information provided in the contact section.

Retention time

Personal Data is processed and retained for as long as required for the purpose for which it was collected. Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until the contract is fully performed.
• Personal Data collected for the purpose of the Owner's legitimate interests shall be retained for as long as necessary to achieve those purposes. Users can find specific information about the Owner's legitimate interests in the relevant sections of this document or by contacting the Owner.

The Owner may be permitted to retain Personal Data for a longer period of time whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period of time whenever this is required for the performance of a legal obligation or by order of an authority. Once the retention period has expired, the Personal Data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be applied after the retention period has expired.

Users' rights

Users may exercise certain rights regarding their Data processed by the Owner. Users entitled to higher standards of protection may exercise one of the rights described below. In all other cases, Users may inquire of the Owner as to which rights apply to them. In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw their consent if they have already given their consent to the processing of their Personal Data.
• Object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Details are added in the relevant section below.
• Access to their Data. Users have the right to know whether the Data is being processed by the Owner, to obtain information on certain aspects of the processing and to obtain a copy of the Data being processed.
• Verify and obtain rectification. Users have the right to verify the accuracy of their Data and to request that it be updated or corrected.
• Limit the processing of their Data. Users have the right, under certain conditions, to limit the processing of their Data. In this case, the Owner will only process their Data for storage purposes.
• Have their Personal Data deleted or erased. Users have the right, under certain conditions, to obtain the deletion of their Data from the Owner.
• Retrieve their Data and transfer it to another controller. Users have the right to retrieve their Data in a structured, commonly used and machine-readable format and, if technically possible, to transfer it to another data controller without any obstacles. This provision applies, provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract to which the User is a party or on pre-contractual obligations.
• Filing a complaint. Users have the right to lodge a complaint with their competent data protection authority.

Information on the right to object to processing

Where Personal Data is processed in the public interest, in the exercise of official authority vested in the Owner, or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a reason related to their particular situation that should justify such objection. Users should be aware, however, that if their Personal Data is processed for direct marketing purposes, they may object to such processing at any time without any justification. To find out whether the Owner processes Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any request to exercise the User's rights may be addressed to the Owner using the contact details provided in this document. Such requests may be exercised free of charge and will be considered by the Owner as soon as possible and always within one month.

Applicability of higher standards of protection

Although most of the provisions in this document apply to all Users, some provisions are expressly applicable only if the processing of Personal Data is subject to higher standards of protection. These higher standards of protection apply where the processing :

• is carried out by an Owner based in the EU;
• involves Personal Data of Users who are in the EU and is related to the provision of goods or services, whether paid or unpaid, to those Users;
• relates to the Personal Data of Users who are in the EU and allows the Owner to monitor the behaviour of such Users in the EU.

Further information on Data processing and collection

Legal Action

The User's Personal Data may be used for legal purposes by the Owner in court or in steps that may lead to legal action resulting from improper use of this Application or related Services. The User is aware that the Owner may be required to disclose Personal Data at the request of public authorities.

Additional information regarding the User's Personal Data

In addition to the information contained in this Privacy Policy, this Application may provide the User with additional information and contextual information regarding particular services or the collection and processing of Personal Data.

System logs and maintenance

For operational and maintenance purposes, this Application and any third party service may collect files that record interactions with this Application (system logs) or use other Personal Data (such as IP address) for this purpose.

Information not included in this policy

Further information regarding the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How "Do Not Track" requests are handled

This Application does not support "Do Not Track" requests. Please refer to the privacy policy of third party services to determine whether or not they accept "Do Not Track" requests.

Changes to this Privacy Policy

The Owner reserves the right to make changes to this Privacy Policy at any time by notifying its Users on this page and possibly in this Application or - to the extent that it is technically and legally possible - by sending a notice to Users via the contact details available to the Owner. It is strongly recommended that this page be consulted frequently, with reference to the date of the last modification indicated at the bottom. If the changes affect the processing activities carried out on the basis of the User's consent, the Owner must obtain a new consent from the User when necessary. Personal data (or Data) Any information which, directly, indirectly or in combination with other information - including a personal identification number - allows the identification or identifiability of a natural person.

Usage Data

Information collected automatically by this Application (or by third party services employed by this Application), which may include IP addresses or domain names of computers used by Users who use this Application, URI (Uniform Resource Identifier) addresses, time of request, method used to submit the request to the server, size of file received in response, numeric code indicating the status of the server response (successful, error, etc.), country of origin, country of destination, and other information. ), the country of origin, the characteristics of the browser and operating system used by the User, the various time details per visit (e.g. time spent on each page in the Application) and path details in the Application with special reference to the sequence of pages visited, and other parameters relating to the User's operating system or computer environment.

User

The person using this Application who, unless otherwise specified, is the Data Subject.

Data subject

The natural person to whom the Personal Data refers.

Processor (or Data Controller)

The natural or legal person, public authority, institution or other body that processes Personal Data on behalf of the Data Controller as described in this Privacy Policy.

Controller (or Owner)

The natural or legal person, public authority, institution or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including security measures relating to the operation and use of this Application. Unless otherwise stated, the Controller is the Owner of this Application.

This Application

The means by which the User's Personal Data is collected and processed.

Service

The service provided by this Application as described in the relevant terms and conditions (if any) and on this website/application.

European Union (or EU)

Unless otherwise stated, all references in this document to the European Union include all current Member States of the European Union and the European Economic Area.

Legal information

This Privacy Policy has been prepared in compliance with the provisions of several pieces of legislation, including Article 13/14 of the EU Regulation 2016/679 (General Data Protection Regulation). This privacy policy relates only to this Application, unless otherwise stated herein. Last update: 25 April 2022